News & Events
NetEnrich Partners with Level Platforms to Provide Hosted Managed Services Platform
Integrates NOC and SaaS Managed Services Offerings for MSPs
April 25, 2008
SAN JOSE, CA -- April 24, 2008 - NetEnrich, the trusted brand for IT Infrastructure Management Services (IMS), today announced the launch of integrated NOC and SaaS managed services offerings for Managed Services Providers (MSPs) serving the small and medium sized business (SMB) market. As a certified Level Platforms Hosting Partner, NetEnrich now provides MSPs and resellers around the world with access to Level Platforms’ award winning Managed Workplace® technology delivered via a Software-as-a-Service (SaaS) model. NetEnrich provides these capabilities in combination with a rich set of end-to-end support services delivered out of their large-scale NOC inNetEnrich is a leading provider of IMS
services, backed by years of servicing and supporting North American and
Level Platforms is the market leading remote monitoring and management
software vendor with over 2,500 partners in 29
countries choosing Level Platforms’ Managed Workplace software to provide
remote managed services to their SMB customers.
The hosted offering from NetEnrich allows MSPs to immediately optimize
their technical resources and provide superior service to their customers,
resulting in improved revenues and profitability. It also enables the MSP to provide an
additional range of fully integrated service offerings by leveraging the
extensive collaborative services integration features of the Level Platforms
product.
“Existing
hosted monitoring and management solutions suffer from lack of flexibility and scalability,
resulting in diminished returns for the solution provider,” said Raju Chekuri, CEO
of NetEnrich. “NetEnrich offers the optimal combination of outsourced NOC,
hosted remote monitoring and management (RMM) and total infrastructure management
services that enables the reseller to craft specific services and functionality
to meet the unique needs of their customers. Combining Level Platforms’ hosted
technology with NetEnrich's services capabilities, guarantees ease of use and high
margins for the MSP, while they retain full account control over their SMB
customers.”
“Our
hosted SaaS software solution provides NetEnrich the flexibility to deliver basic
monitoring and remediation all the way up to full control over a customer’s
environment depending on what the solution provider requires,” said Peter
Sandiford, CEO for Level Platforms. “As
a certified Hosting Partner, NetEnrich has full access to Level Platforms’
extensive network of vendor partners providing best practice monitoring and
management of over 170 application, device and operating system Policy Modules
(Templates).”
Building
upon an innovative service offering launched in the fall of 2007, NetEnrich
will continue to offer outsourced NOC services to existing Level Platforms Managed
Workplace partners that integrates into their existing dashboard for on-premise
24x7 or off-peak hours support.
For
more information on NetEnrich MSP services, visit www.netenrich.com/msp.
About NetEnrich
NetEnrich Inc. is the trusted brand and a leading provider of IT infrastructure
management services. Backed by over four years of experience in serving North
American enterprises, NetEnrich MSP services are designed to help solution providers
achieve better, faster, and more sustainable results in their managed services business.
NetEnrich is a certified Level Platforms Hosting Partner, with ability to
provide an MSP the complete infrastructure needed to succeed in the managed services
market.
About Level Platforms
Level Platforms is the leading provider of managed services software for IT
solution providers servicing small and mid-sized end customers through its
award-winning remote monitoring and management software, Managed Workplace.
Managed Workplace provides everything a managed services provider needs to
remotely monitor and manage their end customers' IT networks through a single
web-based central dashboard. For more information, visit Level Platforms at www.levelplatforms.com.
Media Contacts
Chris Joseph
NetEnrich, Inc.
Tel: 408-436-5900 x7104
cjoseph@netenrich.com
www.netenrich.com
Carolyn Miyazaki
Level Platforms
Tel: 613-232-1000, extension 183
cmiyazaki@levelplatforms.com
www.levelplatforms.com
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