News & Events

Managed Systems Raises the "Level" on Customer Service for Small and Mid-Sized Businesses

July 23, 2008

NEW YORK, NY- July 23, 2008 - Managed Systems, Inc., delivering proven IT solutions to SMBs, today announced its partnership with Level Platforms Inc. (LPI), the leading provider of remote monitoring and management software, to deliver proactive IT systems monitoring to their customers.

In today's turbulent economy, companies are feeling the pinch. Resources such as time and money are scarce. This is even more apparent for small and mid-sized businesses (SMBs) that take a major hit from any productivity-hindering downtime, the end result being lost revenue opportunities.

To address this issue, Managed Systems is remotely and proactively monitoring their customers' IT infrastructure using Managed Workplace®, Level Platforms' remote management solution. By analyzing network device alerts, pre-failure indicators, performance benchmarks and security issues, Managed Systems is able to identify preventative maintenance opportunities and proactively address issues that eliminate network downtime. This allows SMBs to focus on what's important - revenue-generating activities.

"IT system downtime is simply not an option for any company -- big or small," said Dan Wensley, Level Platforms' VP of Partner Development. "Working with a best-of-breed solution provider such as Managed Systems, empowers SMBs to transform the reliability and performance of their IT network. Maximizing on this new level of productivity ultimately furthers their success."

Managed Systems offers a complete, reliable and cost-effective solution that allows SMBs to gain better control over their existing IT costs and expenditures. By incorporating Level Platforms into its IT solution, Managed Systems is able to provide cutting-edge technology support solutions, with up-to-the-minute proactive management of IT systems. With Level Platforms' comprehensive easy-to-read reporting functionality, Managed Systems has increased its customer response time by more than 90 percent.

"Our goal is enabling SMBs to use IT systems as an asset, so companies can maximize their business potential," said Kevin Hart, CEO of Managed Systems. "Working with Level Platforms has enabled us to do just that -- provide a best-in-class technology solution that gives our clients a sophisticated, reliable and non-disruptive work environment, allowing them to get back to their core focus: running their business."

About Level Platforms
Level Platforms is the leading provider of managed services software for IT solution providers servicing small and mid-sized customers. Through its award winning product Managed Workplace, Level Platforms provides everything a Managed Services Provider needs to remotely monitor and manage their customers' IT environments through a single web-based central dashboard. More than 2500 solution providers in 30 countries have chosen Managed Workplace based on its advanced agentless technology, ease of use and extensive service collaboration features.
For more information, visit Level Platforms at www.levelplatforms.com


About Managed Systems
Managed Systems delivers proven technology solutions to New York's small and mid-sized businesses, giving entrepreneurs the time to focus on what they do best: Run their companies. Using Managed Systems, business owners can get control over their technology and related infrastructure costs, simplify the management and maintenance of their mission-critical technologies and make themselves and their business more productive and profitable. For more information, visit Managed Systems at www.managedsystems.com

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Media Contact:
Katy Zack
For Managed Systems
212.255.0080, ext. 11



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