Alliances

Tigerpaw CRM+

Redefining Service Management

Being able to automatically generate and manage service tickets in your PSA software based on real-time alerts in your managed services software allows you to react and respond quickly to your customer needs. Using our award-winning service software to manage your technicians, service tickets, time, materials, and inventory allows you to provide exceptional service.

Tigerpaw Software

Tigerpaw Software, designed for the Computer IT & Networking Industry, is an all-in-one business automation software package built to streamline all aspects of service, delivery and sales, all from one CRM database. Tigerpaw's customer asset management processes ties in with Level Platforms to consolidate and automate all sales, service, and monitoring tickets to one invoice! Added mobility and web integration for field service and technician time tracking makes Tigerpaw the premier software package for taking your Computer / IT business to the next level.

Dramatically Reduce Complexity. Increase Productivity.

With Tigerpaw, you have a fully closed-loop system that allows you to proactively address your customers’ needs, manage your time and materials, and easily generate invoices to quickly get paid for the work you do.

  • Manage your MSP agreements
  • Real-time polling of MSP assets
  • Multiple rates can be created per agreement
  • Secured through role-based security
  • Multiple locations can be billed to one account
  • Recurring invoicing
  • Billing of asset monitoring and fixed items supported
  • Generate hundreds of invoices with a few minutes of work

Level Platforms Integration includes:

  • Trouble Tickets generated in Managed Workplace are automatically converted to service orders in Tigerpaw.
     
  • Managed Workplace trouble tickets are updated when a change takes place in the Tigerpaw service order, including closing trouble tickets.
     
  • Managed Workplace asset information is managed in Tigerpaw and used for automatic billing.


See It Live or contact Tigerpaw for more information.