The World's Top MSPs Choose Managed Workplace
Managed Workplace is the next generation IT service platform built for the world of converged networked technologies
We are in a new era of IT where cloud, mobility, convergence of data, voice and imaging and other innovations drive end user productivity while introducing new IT management challenges. IT service providers today need end-to-end visibility into all the technologies impacting the end user experience. Our advanced hybrid agentless architecture provides complete visibility and unified management of the entire IT infrastructure including all devices, applications, networks and cloud, while providing unmatched ease of use, security and control.
An optional agent for off-network devices provides the ultimate in flexibility to optimize deployment for any end customer IT environment.
Comprehensive RMM Platform
Learn full details about the services and features included in Managed Workplace.
See All. Manage All. Service All - Generate New Revenue, Lower Costs and Increase Service Levels
Cloud & On Premise Editions
Proven, mature and robust Cloud and On Premise editions with flexibility to migrate as your business evolves.
Monitoring & Alerting
Deep fully automated monitoring and alerting of health, availability and performance of infrastructure and services to streamline operations.
Asset Management
Accurate, detailed and automatic discovery and monitoring of all network devices and applications with persistent state management.
Mobile Device Management
Monitor and manage all major
smartphones and tablets to solve
security, configuration and end-of-life
concerns for your clients.
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NOC and Help Desk Services
Integrated white label NOC and Help Desk services let MSPs seamlessly extend service offerings and add scalability.
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Network Audits
Fully automated built-in Network
Audits allow you to win new business
by identifying pain points and security
gaps for prospects and clients.
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Cloud Services Monitoring & Management
Monitor and manage cloud services like Office 365 and websites as well as hosted infrastructure to quickly identify performance issues.
Managed Print Services
Discover, monitor and remotely
manage network printers and imaging
devices, including detailed supplies
and page count data to drive any
managed print offering.
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Automation on Demand
Advanced automation lets you assign tasks to any devices or groups and run any executable process on a schedule or by alert based on your own or our extensive automation library .
Power Management
Managed Workplace power plans and automated policies help lower energy consumption to reduce costs and environmental footprint.
Remote Control & Remote Tools
Use lightening-fast connections to any Windows or network device and extensive remote management tools to fix problems without opening ports or firewalls.
Patch Management
Seamlessly automated patching for Microsoft systems and software, configure patches for automated deployment, install/update/patch 3rd party software.
PSA & Service Desk Integration
Two-way integrations with Autotask, Connectwise, Tigerpaw, Salesforce and others let Partners use the tools that best support their business.
Management Reporting
Use our large library of powerful management reports to demonstrate the value of your services or customize reporting to meet your special needs.
Auto-Monitoring
Policy Sets and Auto-Grouping streamline sales, onboarding and service delivery and expansion processes.
We have everything you need to compete and win
Comprehensive Partner Development Program
We provide our Partners a complete set of free programs to create, market, sell and implement a managed service offering.
- Dedicated Partner Development Manager, assisted product installation, extensive training, free upgrades and releases, customizable marketing material and more
Policy-Based Management
Level Platforms works with over 120 vendors to ensure you have the choice you need to support your business strategies, including local infrastructure, SaaS applications (Office 365, Google Apps), private and public clouds and mobile devices.
- Vendor agnostic open architecture lets you choose the solution best for you and your customers
Responsive and Knowledgeable Technical Support
Our award winning technical support makes the difference in addressing customer issues and establishing the success of your managed services business.
- Expert unlimited 24/7 free support including account management, technical support and business training
Professional Service Support for Special Needs
Managed Workplace provides expert professional services to meet special needs for monitoring policies, automation and reporting.
- We are part of your team to respond to special customer needs and opportunities for anything not already included in our extensive free libraries
Scott Kendall of Outhouse IT and Jeremy Nelson of FCS Inc. discuss how Network Audits help build strong relationships with clients.
Mark Glowacz of Tyden IT highlights the value of NOC services as a key tool to help expand his business.
